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Open your account under clear terms

Live Roulette, Bollywood Slots and Football Strike sit under one account rulebook, so these Terms & Conditions explain how your access, wallet, payments and rewards are handled before…

UPI term contextPaytm wallet rulesPhonePe account useLocal law applies
uwinsports Open your account under clear terms
HELP CHANNELS

Check help paths for term queries

If a term is unclear, ask us before you open a payment request, confirm a reward condition or continue with an account action.

Email terms desk Write to our support email with the clause number, your account email and the action affected. We reply with the term we applied, the reason for it and any next step available to you.
Live chat record Use chat when you need quick clarification on account access, wallet status or a settlement rule. Ask the agent to summarise the term so you can keep a clear written record.
Account call request Request a call only after sending the term query in writing. The call can help explain timing, verification or payment context, but account decisions are confirmed through written support replies.
DATA PRACTICES

Manage account data under our terms

Our Terms & Conditions work with the privacy and cookie rules that apply to your account.

Account data use

We use your name, mobile number, email address and verification details to apply the account terms, confirm eligibility where needed and match support requests to the correct account record.

Cookie settings

Cookies help keep your session active, remember device choices and show whether you accepted the latest terms. You can adjust browser settings, though some account functions may then need repeated checks.

Security checks

Login attempts, device changes and payment edits may trigger security checks under the terms. If we see unusual activity, we may pause access while we confirm the request came from you.

Record retention

Wallet entries, settlement results, chat transcripts and verification files are retained for payment checks, dispute handling and legal duties. When retention is no longer needed, records are removed or reduced.

Change requests

To change account details, contact support from your registered email or mobile number. We may ask for verification before updating data so the terms are applied to the right account.

Term updates

When we amend the Terms & Conditions, we update the page and may show an account message. Continued account use after the posted change means the revised terms apply to you.

Browse common terms questions before joining

These answers explain how the Terms & Conditions apply to access, payments, data, account changes and support. They are written for India account holders using UPI, Paytm or PhonePe, but eligibility still depends on local law. If your situation involves a specific payment reference, verification request or settlement result, contact us with the details before taking further account action.

They apply when you create an account, use the lobby, make a wallet request, accept a reward condition or contact support about account activity. Continued use after an update means the latest terms apply.

Yes. Access and eligibility depend on local law and are available where local law permits. If the law affecting your location changes, we may restrict access, request checks or close certain features.

The terms explain how payment references, verification, failed transfers, reversals and withdrawal checks are handled. Keep the payment receipt until the wallet entry is settled or support confirms the case outcome.

You can ask us to correct account contact details, payment identifiers or verification data if they are inaccurate. We may request proof before changing records, because account security and payment matching depend on accuracy.

Game results are settled from the recorded round data supplied by the system. If you raise a dispute, we check the account record, time stamp and relevant game log before replying.

We may pause access, cancel affected transactions, request verification or close the account, depending on the issue. We explain the applied clause through support when account action is taken.

Send the clause number, your registered contact details and the part you want explained. We will reply with the current wording, when it took effect and how it applies to your account.